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What should I do about a bent pole with a sun shades/ shelters?

I purchased a rei kingdom porch in March with my dividend and coupon and the first time I set it up in my backyard to test it out, a pole bent. Is this a flimsy product or do you think it was a fluke? 

 

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Re: What should I do about a bent pole with a sun shades/ shelters?

either way, return it.

REI Member Since 1979 YouTube.com/philreedshikes
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Re: What should I do about a bent pole with a sun shades/ shelters?

@karacirioli typically the poles associated with our Kingdom tents are quite durable - they are designed to bend enough for proper set-up but should not bend significantly. As soon as it reopens, you can certainly visit your local REI store to discuss the issue and explore a return/replacement.

At REI, we believe a life outdoors is a life well-lived.
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