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Shipping options for a backordered bicycle rack?

I just placed myself on a backorder for a Thule Bike Rack. There is a cost to have it delivered to my house. Is there a cost if I pick it up at one of your stores when it becomes available?

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Re: Shipping options for a backordered bicycle rack?

@ALASH1 Thanks for reaching out!

You are correct, if you have your order shipped to your local REI store then shipping is free. Since it sounds like you have already placed your order, you will need to contact our sales and customer service team to see if the shipping destination can be changed. You can reach them at 1-800-426-4840.

Hopefully this helps!

At REI, we believe a life outdoors is a life well-lived.
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