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REI Quarter Dome T3 Problems

Hi,

I have a the subject tent above; the Fly "door open" straps and several other "fly to pole" velcrow  straps have come unglued and don't appear to be attached right (it looks like they should have been sewed).  Can these be corrected /repaired or  do I just return the entire tent?

 

Thanks,

Bruce Field

 

 

 

 

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Re: REI Quarter Dome T3 Problems

Howdy Bruce @BRField!  Thanks for your question. We'd love to take a look at your tent in-person to get you a proper evaluation. I've seen some pretty dramatic "isues" be repaired over the years but it could also be a quality evaluation based on how old (or new) the tent is. Hopefully an REI store is close to you so we can give you a better response to your questions. Happy trails to ya!

In service,

Jason O

At REI, we believe a life outdoors is a life well-lived.
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